SMS Policy

SMS Policy (Text Messaging Policy)

Effective Date: 11-22-2024
Last Updated: 11-22-2024

American Hero Adventures (“we,” “our,” or “us”) is committed to respecting your preferences regarding the use of text messaging (SMS) communication. This SMS Policy outlines how we use SMS communications to connect with our users and supporters and explains your rights regarding these messages.

1. Consent to Receive SMS Messages

By opting into SMS communications, you consent to receive automated and manual text messages from American Hero Adventures. These messages may include, but are not limited to:

  • Updates on events and programs
  • Volunteer opportunities
  • Fundraising efforts
  • Other promotional or informational content

2. Frequency of Messages

Message frequency may vary based on your engagement with our programs or the specific services you have opted into. Unless otherwise stated, you may receive recurring messages from us.

3. Cost and Fees

American Hero Adventures does not charge for sending text messages; however, message and data rates may apply based on your mobile carrier’s terms. Please consult your mobile carrier for details on fees.

4. Opting Out of SMS Messages

You may opt out of SMS communications at any time by replying “STOP” to any text message you receive from us. Once we receive your request, we will send a confirmation message and cease further communications to your phone number, except as required for transactional or administrative purposes.

5. Requesting Help

If you need assistance or have questions about our SMS service, you may reply “HELP” to any text message from us. You can also contact us directly at:

6. Privacy and Data Use

We respect your privacy and take measures to safeguard your information. Any data collected as part of our SMS communications, such as phone numbers or message responses, will be handled in accordance with our Privacy Policy and will not be shared or sold to third parties.

7. Changes to This Policy

We may update this SMS Policy periodically. Changes will be posted on our website with the “Last Updated” date reflected at the top of this policy. Your continued use of our SMS services after updates constitutes your agreement to the revised policy.

8. Contact Information

For any additional questions or concerns regarding this SMS Policy, please contact us: